Frequently Asked Questions
Everything you need to know about TIARA products.
We want you to be 100% satisfied with our products. If for any reason you are not satisfied with your purchase, please email us: hello@shopmytiara.com so we can assist you. Only one refund per customer and you must request the refund within 30 days of your purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at hello@shopmytiara.com.
We always look forward to assisting you.
Any questions, updates or requests related to your order can be sent to hello@shopmytiara.com.
If you are looking for collabs, partnerships, press opportunities or wholesale information, please send us an email at hello@shopmytiara.com.
TIARA Natural deodorant was created for women's armpit microbiome reaction to sweat.
Women's armpit microbiome consists of various types of bacteria, it is dominated in part by Corynebacterium and Staphylococcus species, which are also key contributors to body odor, or BO.
TIARA natural deodorant specifically targets odor-causing bacteria rather than blocking women's sweat ducts.
Our natural deodorant is consciously formulated with the best natural ingredients. We are offering a top quality product for women around the globe.
At TIARA, we prioritize the safety and comfort of our customers' skin. Our natural ingredients are carefully selected and formulated to be gentle and safe for all skin types, with a focus on minimizing irritants. In fact, several of these ingredients are included specifically to soothe and nourish your skin.
As with any new skincare or body product, it's always a good practice to perform a patch test on a small area of skin first to ensure compatibility with your skin. While TIARA Natural Deodorant is designed to be skin-friendly for most individuals, we understand that everyone's skin is unique.
If you have any concerns or questions about using TIARA Natural Deodorant, please don't hesitate to reach out to us. Our customer support team is here to assist you and provide any additional guidance you may need to ensure a comfortable and enjoyable experience with our product. Your satisfaction and well-being are important to us, and we're here to help every step of the way.
We're pleased to confirm that TIARA Natural Deodorant is indeed gluten-free. We understand the importance of catering to various dietary and lifestyle needs, and we want to ensure that our products are safe and enjoyable for all.
For individuals with gluten intolerances or sensitivities, you can confidently use TIARA Natural Deodorant on your body without any concerns about gluten exposure. We take pride in providing a gluten-free option that aligns with your preferences and dietary requirements.
Yes, TIARA Natural Deodorant does contain baking soda, a wonderful natural deodorizer. Baking soda, or sodium bicarbonate, is a well-known and effective ingredient when it comes to neutralizing odors and keeping you feeling fresh throughout the day. It's a trusted choice in the natural deodorant world for its ability to absorb and neutralize odor-causing bacteria.
We've carefully formulated our deodorant to harness the deodorizing power of baking soda while ensuring it remains gentle on your skin. Baking soda is a versatile and time-tested ingredient that aligns with our commitment to providing you with a natural solution for staying confidently fresh.
At TIARA, we believe in offering our customers products that not only perform exceptionally but also align with our commitment to overall health and well-being. That's why TIARA Natural Deodorant is free of mineral oils.
Mineral oils, often obtained through the heavy refinement of petroleum, are indeed commonly used in many skincare and beauty products. They are prized for their low irritant properties and are valued for their ability to provide a barrier on the skin's surface. However, it's important to note that mineral oils, while considered generally safe for external use, offer no significant health benefits to the body.
Our dedication to crafting a natural and body-friendly product led us to exclude mineral oils from our formula. Instead, we prioritize ingredients that not only keep you feeling fresh but also contribute to the nourishment and health of your skin. We believe in delivering a deodorant that not only works effectively but also supports your skin's natural well-being.
Yes, TIARA Natural Deodorant is perfumed with naturally derived ingredients, specifically essential oils and natural extracts. These ingredients provide a pleasant and natural fragrance to the deodorant. Essential oils and natural extracts are a popular choice for adding fragrance to personal care products because they offer a wide range of scents and are derived from plant sources, making them a more natural and eco-friendly option compared to synthetic fragrances.
Using essential oils and natural extracts not only adds a delightful aroma to your deodorant but also provides potential aromatherapeutic benefits. Different essential oils and extracts can offer various scents and properties, such as soothing, energizing, or refreshing effects.
Customers who prefer natural and plant-based products often appreciate knowing that the fragrance in their deodorant comes from these naturally derived sources. It aligns with the desire for products that are both effective and environmentally friendly.
TIARA Natural Deodorant is a deodorant, not an antiperspirant. As you correctly pointed out, antiperspirants work by blocking sweat glands to reduce sweating, whereas deodorants are designed to control the odor associated with sweating by targeting odor-causing bacteria.
TIARA Natural Deodorant is specifically formulated to address and neutralize odor-causing bacteria, providing effective odor control without blocking sweat ducts. This allows your body to naturally regulate its temperature through sweating while keeping you fresh and odor-free. Many people prefer deodorants over antiperspirants because they allow the body to function as it should while still providing odor protection.
While we currently offer TIARA Natural Deodorants in two delightful scents made from all-natural, vegan ingredients, we're excited to share that we're actively working on creating a fragrance-free version. We understand the importance of catering to diverse preferences and needs, and this includes providing options for those who prefer products without added fragrances.
Stay tuned for updates on our fragrance-free version. We're committed to ensuring that everyone can enjoy the benefits of TIARA Natural Deodorant in a way that aligns with their individual choices and sensitivities. Your satisfaction and well-being are important to us, and we look forward to sharing our fragrance-free option with you soon.
