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FAQ

What Is Your Return Policy?

We want you to be 100% satisfied with our products. If for any reason you are not satisfied with your purchase, please email us: hello@shopmytiara.com so we can assist you. Only one refund per customer and you must request the refund within 30 days of your purchase. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

* Gift cards

To complete your return, we require a receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@shopmytiara.com.

I Have Questions About My Order. Who Should I Contact?

You can always get support by emailing us at hello@shopmytiara.com If you prefer to call, you can reach us at 1-866-26-TIARA (1-866-268-4272)

I Need To Get In Touch With TIARA. Who Should I Contact?

We always look forward to assisting you.

Any questions, updates or requests related to your order can be sent to hello@shopmytiara.com

If you are looking for collabs, partnerships, press opportunities or wholesale information, please send us an email at hello@shopmytiara.com

What Forms Of Payment Do You Accept?

We accept Visa, MasterCard, American Express and PayPal.

What Currency Is The Price Listed In?

Our website reflects prices in USD but you can change the currency by selecting the drop-down menu at the top of the product page.

Natural Deodorants

Why is TIARA natural deodorant is different from other natural deodorants in the market?

TIARA Natural deodorant was created for women’s armpit microbiome reaction to sweat.
Women's armpit microbiome consists of various types of bacteria, it is dominated in part by Corynebacterium and Staphylococcus species, which are also key contributors to body odor, or BO.
TIARA natural deodorant specifically targets odor-causing bacteria rather than blocking women's sweat ducts.
Our natural deodorant is consciously formulated with the best natural ingredients. We are offering a top quality product for women around the globe.

How long does TIARA Natural Deodorant last?

Experience the difference with TIARA Natural Deodorant - our commitment to quality and effectiveness means our deodorant lasts longer than any other in the market, providing you with continuous freshness and confidence for an impressive 4 to 6 months. We believe in offering you the best, and that's why our product stands out in terms of both performance and value. Make the switch to TIARA Natural Deodorant and enjoy lasting protection you can rely on.

Is TIARA natural deodorant good for sensitive pits?

At TIARA, we prioritize the safety and comfort of our customers' skin. Our natural ingredients are carefully selected and formulated to be gentle and safe for all skin types, with a focus on minimizing irritants. In fact, several of these ingredients are included specifically to soothe and nourish your skin.

As with any new skincare or body product, it's always a good practice to perform a patch test on a small area of skin first to ensure compatibility with your skin. While TIARA Natural Deodorant is designed to be skin-friendly for most individuals, we understand that everyone's skin is unique.

If you've previously experienced a skin reaction to baking soda as an ingredient in body products, we recommend being cautious when using our deodorant. Baking soda is a common ingredient in natural deodorants, including ours, but in rare cases, it can disrupt the pH balance of the skin, potentially leading to skin sensitivities.

If you have any concerns or questions about using TIARA Natural Deodorant, please don't hesitate to reach out to us. Our customer support team is here to assist you and provide any additional guidance you may need to ensure a comfortable and enjoyable experience with our product. Your satisfaction and well-being are important to us, and we're here to help every step of the way.

Is TIARA Natural Deodorant gluten free?

We're pleased to confirm that TIARA Natural Deodorant is indeed gluten-free. We understand the importance of catering to various dietary and lifestyle needs, and we want to ensure that our products are safe and enjoyable for all.

For individuals with gluten intolerances or sensitivities, you can confidently use TIARA Natural Deodorant on your body without any concerns about gluten exposure. We take pride in providing a gluten-free option that aligns with your preferences and dietary requirements.

Why is TIARA Natural Deodorant free of mineral oils?

At TIARA, we believe in offering our customers products that not only perform exceptionally but also align with our commitment to overall health and well-being. That's why TIARA Natural Deodorant is free of mineral oils.

Mineral oils, often obtained through the heavy refinement of petroleum, are indeed commonly used in many skincare and beauty products. They are prized for their low irritant properties and are valued for their ability to provide a barrier on the skin's surface. However, it's important to note that mineral oils, while considered generally safe for external use, offer no significant health benefits to the body.

Our dedication to crafting a natural and body-friendly product led us to exclude mineral oils from our formula. Instead, we prioritize ingredients that not only keep you feeling fresh but also contribute to the nourishment and health of your skin. We believe in delivering a deodorant that not only works effectively but also supports your skin's natural well-being

Is TIARA Natural Deodorant made with baking soda?

Yes, TIARA Natural Deodorant does contain baking soda, a wonderful natural deodorizer. Baking soda, or sodium bicarbonate, is a well-known and effective ingredient when it comes to neutralizing odors and keeping you feeling fresh throughout the day. It's a trusted choice in the natural deodorant world for its ability to absorb and neutralize odor-causing bacteria.

We've carefully formulated our deodorant to harness the deodorizing power of baking soda while ensuring it remains gentle on your skin. Baking soda is a versatile and time-tested ingredient that aligns with our commitment to providing you with a natural solution for staying confidently fresh.

Does TIARA Natural Deodorant stain clothing?

Our unique formula is crafted to glide effortlessly onto your skin, ensuring there's no clumping or discomfort during application. Plus, you'll be pleased to know that TIARA Natural Deodorant is designed to be clothing-friendly – it won't leave unsightly stains or residue on your clothes. This is a common issue with non-natural deodorants that contain aluminum, but we're proud to say that TIARA Natural Deodorant is aluminum-free.

Is TIARA Natural Deodorant perfumed with naturally derived ingredients?

Yes, TIARA Natural Deodorant is perfumed with naturally derived ingredients, specifically essential oils and natural extracts. These ingredients provide a pleasant and natural fragrance to the deodorant. Essential oils and natural extracts are a popular choice for adding fragrance to personal care products because they offer a wide range of scents and are derived from plant sources, making them a more natural and eco-friendly option compared to synthetic fragrances.

Using essential oils and natural extracts not only adds a delightful aroma to your deodorant but also provides potential aromatherapeutic benefits. Different essential oils and extracts can offer various scents and properties, such as soothing, energizing, or refreshing effects.

Customers who prefer natural and plant-based products often appreciate knowing that the fragrance in their deodorant comes from these naturally derived sources. It aligns with the desire for products that are both effective and environmentally friendly.

Does TIARA Natural Deodorant help with chafing?

Yes, TIARA Natural Deodorant can help with chafing. Our deodorant is formulated to create a protective and smooth barrier on the skin, which can be effective in reducing and preventing chafing caused by friction. This additional benefit makes TIARA Natural Deodorant a versatile and valuable solution for those looking to stay fresh while also addressing chafing concerns on various areas of the body.

Is TIARA Natural deodorant an antiperspirant?

TIARA Natural Deodorant is a deodorant, not an antiperspirant. As you correctly pointed out, antiperspirants work by blocking sweat glands to reduce sweating, whereas deodorants are designed to control the odor associated with sweating by targeting odor-causing bacteria.

TIARA Natural Deodorant is specifically formulated to address and neutralize odor-causing bacteria, providing effective odor control without blocking sweat ducts. This allows your body to naturally regulate its temperature through sweating while keeping you fresh and odor-free. Many people prefer deodorants over antiperspirants because they allow the body to function as it should while still providing odor protection.

Do you make unscented products?

While we currently offer TIARA Natural Deodorants in two delightful scents made from all-natural, vegan ingredients, we're excited to share that we're actively working on creating a fragrance-free version. We understand the importance of catering to diverse preferences and needs, and this includes providing options for those who prefer products without added fragrances.

Stay tuned for updates on our fragrance-free version. We're committed to ensuring that everyone can enjoy the benefits of TIARA Natural Deodorant in a way that aligns with their individual choices and sensitivities. Your satisfaction and well-being are important to us, and we look forward to sharing our fragrance-free option with you soon.

Sustainable Shower Caps

Can I Use The Shower Cap For Deep Conditioning Treatments?

Yes, you can! TIARA Shower Cap is perfect for hair masks and deep conditioning treatments. Simply use the cap inside out, and don't forget to wash and dry completely when you're done.

Is TIARA Shower Cap Machine Washable And Dryable?

Yes! We designed the Shower Cap to be as durable and as reusable as possible. Simply toss in the washing machine and tumble dry for best results.

Does TIARA Shower Cap Fit All Hair Types?

The TIARA is 33% bigger than the traditional shower cap, ensuring thick, curly and long hair fit inside.

TIARA Shower Cap Is Made Of Recycled Materials. Really?

That's right. As a commitment to the planet we live in, the TIARA Shower Cap is made from recycled materials.

Without An Elastic At The Front, How Can The Shower Cap Keep Out Moisture?

There is an elastic at the back of the cap to secure the fit – without leaving visible marks on the skin! The Shower Cap's terry cloth band fits snug against the skin and holds its shape after several uses – a much softer design. Goodbye pinching and ugly creases!

I Love My TIARA Shower Cap. But, I Want More! When Is Your Next Product Dropping?

Thank you for your support! We are launching exciting products for hair care very, very soon. Follow us on socia media and sign up for our email newsletter to stay in-the-know!

Where Is The TIARA Shower Cap Made?

The Shower Cap was designed in Canada, manufactured in China.

I Don't Live In The Us Or Canada. Can I Still Get A TIARA Shower Cap?

Yes. TIARA ships products worldwide! Please note, international shipping prices include duties and taxes.

I Just Ordered My Shower Cap. Why Does The Logo Look Different?

We just rebranded! The Shower Cap packaging may have a different look but the product hasn’t changed. If you have any concerns, please contact our support team.

Night Caps

What Are The Benefits Of The Night Cap?

The Night Cap is design to protect your hair from the effects of friction throughout the night! It's truly a game-changer and a must-have for those seeking silky-smooth hair when they wake.

Can I Use The Night Cap When I Am Not Sleeping?

Of course! A lot of women use their Night Cap when they're just hanging out at home – the possibilities are endless, and it's completely up to you!

Can I Wash My Night Cap?

We recommend you hand-wash and hang-dry your Night Cap.

Where Is The Night Cap Made?

The Night Cap was designed in Canada, manufactured in China.

Still have questions?

Email: hello@shopmytiara.com
Call: 1-866-26-TIARA(84272)