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FAQ
What Is Your Return Policy?
We want you to be 100% satisfied with our products. If for any reason you are not satisfied with your purchase, please email us: hello@shopmytiara.com so we can assist you. Only one refund per customer and you must request the refund within 30 days of your purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
* Gift cards
To complete your return, we require a receipt or proof of purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@shopmytiara.com.
I Have Questions About My Order. Who Should I Contact?
You can always get support by emailing us at hello@shopmytiara.com If you prefer to call, you can reach us at 1-866-26-TIARA (1-866-268-4272)
I Need To Get In Touch With TIARA. Who Should I Contact?
We always look forward to assisting you.
Any questions, updates or requests related to your order can be sent to hello@shopmytiara.com
If you are looking for collabs, partnerships, press opportunities or wholesale information, please send us an email at hello@shopmytiara.com
What Forms Of Payment Do You Accept?
We accept Visa, MasterCard, American Express and PayPal.
What Currency Is The Price Listed In?
Our website reflects prices in USD but you can change the currency by selecting the drop-down menu at the top of the product page.
Natural Deodorant
Why is TIARA natural deodorant is different from other natural deodorants in the market?
TIARA Natural deodorant was created for women’s armpit microbiome reaction to sweat.
Women's armpit microbiome consists of various types of bacteria, it is dominated in part by Corynebacterium and Staphylococcus species, which are also key contributors to body odor, or BO.
TIARA natural deodorant specifically targets odor-causing bacteria rather than blocking women's sweat ducts.
Our natural deodorant is consciously formulated with the best natural ingredients. We are offering a top quality product for women around the globe.
How long does TIARA Natural Deodorant last?
Our life cycle is longer than any other deodorants in the market.
Normal deodorants last 60 days while TIARA’s has a life cycle up to six months, depending on how much you use it
Is TIARA natural deodorant good for sensitive pits?
Yes! Our natural ingredients are formulated to be safe for all skin types, with non-irritants. Several of our ingredients are specifically included to soothe and nourish skin.
Like
all products, TIARA Natural Deodorant should be patch tested on a small area of skin first. If you’ve experienced a reaction to baking soda as an ingredient in body products, be cautious. Baking soda is a go-to ingredient in the natural market (including our
natural deodorant!), but sometimes it can throw off the pH balance in users, causing skin sensitivities.
Is TIARA Natural Deodorant gluten free?
Yes,
our TIARA Natural Deodorant is gluten-free, and safe for those with gluten intolerances to use on their body.
Why is TIARA Natural Deodorant free of mineral oils?
Mineral oils are obtained through heavily refined petroleum. While they provide low rates irritation and are a popular ingredient in many skincare and beauty products, they provide no health benefit to the body.
Is TIARA Natural Deodorant made with baking soda?
Yes!
Baking soda is a wonderful natural deodorizer.
Does TIARA Natural Deodorant stain clothing?
No, TIARA Natural Deodorant is formulated with natural ingredients that provide a clear and smooth application. It will not stain clothing, or clump on the skin. Often it’s the aluminum in non-natural deodorants that leaves a stain, but the TIARA Natural Deodorant
is aluminum-free!
Is TIARA Natural Deodorant perfumed with naturally derived ingredients?
Yes,
we use ingredients derived from plants and trees to add fragrance to our deodorant.
Does TIARA Natural Deodorant help with chafing?
Yes!
TIARA Natural Deodorant can be used on all areas of the body to reduce and in some cases even prevent chafing! Our deodorant creates a protective smooth barrier on the skin that minimizes chafing produced by friction.
Is TIARA Natural deodorant an antiperspirant?
Antiperspirants blocks your sweat glands. Deodorants controls the odor associated with sweating.
TIARA natural deodorant specifically targets odor-causing bacteria rather than blocking women's sweat ducts.
Do you make unscented products?
We currently offer TIARA Natural Deodorants in two scents, made all-natural, vegan ingredients. We’re working on creating a fragrance-free version–stay tuned for updates!
Sustainable Shower Cap
Can I Use The Shower Cap For Deep Conditioning Treatments?
Yes, you can! TIARA Shower Cap is perfect for hair masks and deep conditioning treatments. Simply use the cap inside out, and don't forget to wash and dry completely when you're done.
Is TIARA Shower Cap Machine Washable And Dryable?
Yes! We designed the Shower Cap to be as durable and as reusable as possible. Simply toss in the washing machine and tumble dry for best results.
Does TIARA Shower Cap Fit All Hair Types?
The TIARA is 33% bigger than the traditional shower cap, ensuring thick, curly and long hair fit inside.
TIARA Shower Cap Is Made Of Recycled Materials. Really?
That's right. As a commitment to the planet we live in, the TIARA Shower Cap is made from recycled materials.
Without An Elastic At The Front, How Can The Shower Cap Keep Out Moisture?
There is an elastic at the back of the cap to secure the fit – without leaving visible marks on the skin! The Shower Cap's terry cloth band fits snug against the skin and holds its shape after several uses – a much softer design. Goodbye pinching and ugly creases!
I Love My TIARA Shower Cap. But, I Want More! When Is Your Next Product Dropping?
Thank you for your support! We are launching exciting products for hair care very, very soon. Follow us on socia media and sign up for our email newsletter to stay in-the-know!
Where Is The TIARA Shower Cap Made?
The Shower Cap was designed in Canada, manufactured in China.
I Don't Live In The Us Or Canada. Can I Still Get A TIARA Shower Cap?
Yes. TIARA ships products worldwide! Please note, international shipping prices include duties and taxes.
I Just Ordered My Shower Cap. Why Does The Logo Look Different?
We just rebranded! The Shower Cap packaging may have a different look but the product hasn’t changed. If you have any concerns, please contact our support team.
Night Cap
What Are The Benefits Of The Night Cap?
The Night Cap is design to protect your hair from the effects of friction throughout the night! It's truly a game-changer and a must-have for those seeking silky-smooth hair when they wake.
Can I Use The Night Cap When I Am Not Sleeping?
Of course! A lot of women use their Night Cap when they're just hanging out at home – the possibilities are endless, and it's completely up to you!
Can I Wash My Night Cap?
We recommend you hand-wash and hang-dry your Night Cap.
Where Is The Night Cap Made?
The Night Cap was designed in Canada, manufactured in China.
Still have questions?
Email: hello@shopmytiara.com
Call: 1-866-26-TIARA(84272)